Horrible Night

Well tonite started out good but after closing time it was horrible. First we forgot to close the doors at midnight because i was to busy talking to steven. so people came in at 12:15. i told them we were already closed hinting for them to hurry. that didnt work to well. they still took their time. then when i was in the back showing the new shift leader how to count down a till nicole answers a call at about 12:30ish. maybe a few minutes later. she calls to the office telling me that a woman is on the phone and wants to exchange a movie. she already told her we were closed. but the lady wanted to speak to a manager. so i got on the line and explained that we couldnt do anything and she would have to come back tomorrow. she didnt lilke that too much and started getting very angry with me. i told her she would have to come back in the morning. after arguing with her over the phone for a minute about how the opening manager could take care of her she finally hung up. then about 5 minutes later her husband calls back and starts off calm but within 2 minutes of me explaing how we are closed. noone allowed in. computers shut down. cannot open them until morning he started yelling at me again saying i was rude. blah blah blah. he wanted to speak to my manager. told him she was on leave that i was a temp. manager. he wanted to speak to someone higher up than me. said i would give him danielle's #. threatened me that if i gave him the wrong number he would come up there. i told him the didnt have to threaten me and i have no reason to give him a bad number. he said wasnt threat it was promise. blah blah blah. so after arguing with him about threating me i started to give him the number. as soon as i said the first 3 numbers he started yelling where does she live. i never heard that number blah blah blah. where is that? in texas? and other crap like that. so i had to rephrase it and say 502 817 and then the rest. at the very begining i offered him free rentals and if they wanted their money back, which is what the woman said in the begining i was going to let steven do that too. he didnt want that. when he called it was 12:45 and he was like i was just there 15 min ago and all this other crap. there was more to the call and i am proud of myself because compared to how i normally handled that stuff in the past this time i was calm, not loud, and i thought not rude at all on the phone. oh well. oh but there is more. i set the alarm to leave and went to grab my keys and i couldnt find them. so i had to run back and turn off the alarm. me and brad searched everywhere. i even reviewed the tapes. we searched until about 2:20 and gave up. he took me home but now i am locked out of my car and have no keys. when i got home i forgot i didnt have keys to my house and i didnt notice that i dads truck wasnt in the driveway. he asked if i was able to get in and i stopped for a second and was like oh crap i dont have keys. duh. so i was like i'll just knock on the door till someone answers. but instead i went to the garage and thank god we have a keypad to open the garage. well as it was opening i noticed staceys escape wasnt there. i was like oh no and i turn and look and dads truck isnt there either. so i was thinking oh crap. i was just praying that they left the door unlocked. i turned it and.............................it was. i was so relieved because i didnt have my cell with me. even if it wouldnt have done me any good since it is turned off. so sunday is startiing off shity. i just hope durbs hid the keys and know where they are. cause i dont have a spare. i lost it at my grandparents awhile ago. well i dont feel like going over my night anymore. need to check blogs and go to bed. good night.